Cancellation/Refund Policy: Digital Downloads are not refundable once downloaded. If canceled before downloaded, there is a 10% transaction fee. Print Package Orders are not refundable once shipped. Customer must contact Steckley Designs (steckleyphoto@gmail.com) within 7 days of receipt if damaged, and damaged prints must be mailed to Steckley Designs, PO Box 8756, Jupiter, FL 33476 for replacements. Canceled print orders are refundable, prior to shipping, with a 20% transaction fee.